Privacy Statement

This privacy statement describes the collection, use, storage and disclosure of your personal information collected by InsureAust Pty Ltd ABN 66 099 453 568 (We, Us Our).

Why do We collect information about you?

We collect information about you, from you or any other relevant party, to:

• process, assess and verify your application, including assessment of the risk we undertake;
• administer and manage the products or services we provide, including calculating premiums, responding to your queries and determining, assessing and verifying any entitlements and/or claims you may make;
• use the information provided to obtain alternative insurance quotations from insurance companies;
• provide you with information about other products or services that may be of benefit to you; and
• facilitate our internal business operations, including updating internal databases, conducting consumer satisfaction surveys, fulfilling regulatory and legal requirements and system testing.

If you do not provide the information sought by Us from time to time, it may affect Our ability to provide you with and administer our products or services. As an insured person you have a duty under insurance law to disclose all relevant information. Please refer to your application form, where relevant, for further details of this duty, and the consequences of not complying with it.

To whom may We disclose your personal information?

We may disclose your information to our agents, consultants, auditors, contractors, contracted staff or service providers that provide financial, legal, administrative or other services such as:

• document and archiving service providers, claims investigators, insurance or reinsurance companies;
• insurance industry reference bodies, such as the Insurance Reference Association of Australia (IRAA), Insurance Reference Services (IRS), Credit Reference Association (CRA) and industry complaint bodies;
• related entities who have access to our databases (as necessary only);
• statutory authorities, as part of any regulatory or statutory obligations;
• where the law requires or permits us to do so (such as to law enforcement agencies);
• where we collect your information from someone else, or another entity then we may disclose any of your personal information to that person or entity; and
• or any other party with your consent.

Can I access and correct my information?

You can request access at any time to personal information we hold about you. You may ask us at any time to correct this information where you believe it is incorrect or out of date.

No fee will be charged for an access request made to us. You may be charged the reasonable expenses incurred in giving you any information you have requested (such as searching and photocopying costs).

To access personal information we hold about you, or to obtain more information about your rights or our Privacy Policy, please contact:

InsureAust Pty Ltd
551 Pacific Highway
St Leonards NSW 2065
Phone (02) 9906 2511
Fax (02) 9906 2522

By completing any Proposal or Application Form from Us, now or in the future, you consent to Us collecting, using, disclosing and handling your personal information in accordance with this privacy statement.

You also agree that where you have supplied information (such as a name) about any other person, you will tell that other person that you have provided the information to us and made that person aware of Our Privacy Statement.